Learn about the Most Important Trend in Retail Banking.

View Marcia Tal’s latest video presentation – Omnichannel Banking: Embedding Banking in Consumers’ Daily Lives – to understand how the future of retail banking lies in the Omnichannel Banking customer experience.

You’ll learn…

  • What’s driving Omnichannel Banking
  • How omnichannel differs from multi-channel
  • What it takes to turn Omnichannel from vision to reality
  • How and why data, technology, analytics, integrated marketing and operations all play critical roles
  • How data and analytics are the foundation of the Omnichannel customer experience


Thanks for Watching Our Video.

Thanks for watching and listening to Marcia Tal’s video presentation. Now dig deeper into the future of Retail Banking. Read the expansive research report – Omnichannel Banking: Embedding Banking in Consumers’ Daily Lives.

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