Learn about the Most Important Trend in Retail Banking.
View Marcia Tal’s latest video presentation – Omnichannel Banking: Embedding Banking in Consumers’ Daily Lives – to understand how the future of retail banking lies in the Omnichannel Banking customer experience.
You’ll learn…
- What’s driving Omnichannel Banking
- How omnichannel differs from multi-channel
- What it takes to turn Omnichannel from vision to reality
- How and why data, technology, analytics, integrated marketing and operations all play critical roles
- How data and analytics are the foundation of the Omnichannel customer experience

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Thanks for watching and listening to Marcia Tal’s video presentation. Now dig deeper into the future of Retail Banking. Read the expansive research report – Omnichannel Banking: Embedding Banking in Consumers’ Daily Lives.
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