- FOUNDHERWORLD – MARCIA TAL
- Marcia Tal: Transforming Customer Conversations into Future Business Growth
- Marcia Tal: Transforming Customer Conversations into Future Business Growth
- CFPB complaints skyrocket amid efforts to defund, cut staff
- How I Would Start My Day as a Chief Strategy Officer
- Why We Partnered with Microsoft
- I Built PositivityTech for Me
- PositivityTech: AI Risk Detection & Complaint Analytics Now Available in Microsoft AppSource
- BankThink — The CFPB’s trove of customer complaint data must be preserved
- FinTech Female Fridays: Meet Marcia Tal, CEO of Tal Solutions, LLC and Founder of PositivityTech
- Consent Orders in the Financial Industry
- The Hidden Value of Customer Complaint Data
- Utah bank uses gen AI to watch for emerging problems at fintech partners
- Can Banks Reduce False Positives in AML?
- How can you listen to your customers at scale?
- To reduce bank account closures, AI needs data — and humans
- The rise in account closures reveals banks must rethink their processes
- Madam Ambition: Marcia Tal – CEO, Tal Solutions
- CFPB report shows late fees are not a top complaint — for a reason
- Who protects consumers in payments technology?
- The Power of Customer Narratives: New Ways to Get Ahead of Regulatory Concerns
- How to Leverage Data for Business Growth?
- A showdown is coming over who is liable for P2P payments fraud
- How badly was Bread burned by its online credit card payment glitch?
- Women in Data Analytics
- How banks can prioritize the “S” in ESG
- Bank regulators’ heightened scrutiny of AI highlights third-party risk
- How to build a data-centric organization with CEO/Founder, Marcia Tal
- Marcia Tal — Judge Profile
- Truist reckons with customer backlash after integration snags
- Customer input is key to ending banks’ discrimination
- What card issuers can learn from CFPB’s buy now/pay later inquiry
- The scale and power of customer conversation data
- Are you really listening? The Future of Voice Data
- “Voice as Data: Why Customer Complaints are the Key to Solving Systemic Issues”
- To Eliminate Bias, Banks Must Pay Attention to their Customer Complaint Data
- AI enables banks to spot bias claims in customers’ complaints
- Using AI to Combat Bias: Marcia Tal on the Advantages of Identifying Bias in Customer Complaints
- Women Leading The Finance Industry: “Responsible borrowing is fine” With Marcia Tal of Tal Solutions
- Diversity & Inclusion: An Urgent Priority for Financial Institution Innovation
- Bias Index: Marcia Tal on how to cope with customer complaints
- Positivity Tech and Analytics-based Leadership
- Turning Negatives To Positives Using Data — Marcia Tal
- A new way to detect bias in banking
- Former Citi executive’s AI platform identifies bias in banking
- Women Business Leaders Emerge During the Pandemic
- From Negatives to Positives. Flip The Script on Customer Complaints with Marcia Tal of Tal Solutions.
