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- Who protects consumers in payments technology?
- The Power of Customer Narratives: New Ways to Get Ahead of Regulatory Concerns
- How to Leverage Data for Business Growth?
- A showdown is coming over who is liable for P2P payments fraud
- How badly was Bread burned by its online credit card payment glitch?
- Women in Data Analytics
- How banks can prioritize the “S” in ESG
- Bank regulators’ heightened scrutiny of AI highlights third-party risk
- How to build a data-centric organization with CEO/Founder, Marcia Tal
- Marcia Tal — Judge Profile
- Truist reckons with customer backlash after integration snags
- Customer input is key to ending banks’ discrimination
- What card issuers can learn from CFPB’s buy now/pay later inquiry
- The scale and power of customer conversation data
- Are you really listening? The Future of Voice Data
- “Voice as Data: Why Customer Complaints are the Key to Solving Systemic Issues”
- To Eliminate Bias, Banks Must Pay Attention to their Customer Complaint Data
- AI enables banks to spot bias claims in customers’ complaints
- Using AI to Combat Bias: Marcia Tal on the Advantages of Identifying Bias in Customer Complaints
- Women Leading The Finance Industry: “Responsible borrowing is fine” With Marcia Tal of Tal Solutions
- Diversity & Inclusion: An Urgent Priority for Financial Institution Innovation
- Bias Index: Marcia Tal on how to cope with customer complaints
- Positivity Tech and Analytics-based Leadership
- Turning Negatives To Positives Using Data — Marcia Tal
- A new way to detect bias in banking
- Former Citi executive’s AI platform identifies bias in banking
- Women Business Leaders Emerge During the Pandemic
- From Negatives to Positives. Flip The Script on Customer Complaints with Marcia Tal of Tal Solutions.